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Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

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I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Bedroom Set, one I had priced locally and found on Wayfair for less than half the retail cost. When the Bedroom Set arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Bedroom Set the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Bedroom Set.

Chaddsford Upholstered Standard Configurable Bedroom Set by Gracie Oaks for Bedroom Best Bedroom Set.

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

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No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

House of Hampton Hostetler Standard 5 Piece Bedroom Set, Our Top 1 Favourite Bedroom Set for March 2021

I ordered a Bedroom Set from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!

House of Hampton Hillyard Platform 4 Piece Bedroom Set Find Best Deal

Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Bedroom Set and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.

Decor Bedroom with Red Barrel Studio Brezhane Solid Wood Platform 6 Piece Bedroom Set by your $2669.99

We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Bedroom Set was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.

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I was quite surprised with the low ratings. However, this was my first purchase buying Bedroom Set. The site was easy to search for what I needed and provided much information on the Bedroom Set. I loved how I was able to order Bedroom Set before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.

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I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!

Astoria Grand Chingford Queen 5 Piece Bedroom Set, The 17 Best Bedroom Set for Small Spaces in 2021

I ordered a Bedroom Set from Wayfair and another Bedroom Set from another company last month, the couch came within 2 weeks, the Bedroom Set, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Bedroom Set as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.

Save Red Barrel Studio Brezhoneg Solid Wood Platform 6 Piece Bedroom Set for Bedroom

Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed.

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We ordered a Bedroom Set which had been difficult to find, and when the Bedroom Setarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future.